Unlike your article recently, I have rarely known the ferry to be undependable ("Officials: Ferries on schedule, but captains in charge," The Daily News, Jan. 4). I ride frequently and would say they are on time 99 percent of the time. And, when they're a little late it's pretty obvious why; fog, stalled car on deck...
While I'm at it, let me praise the crews, both on the boats and off. They are efficient, safe, professional and polite. And how would you like to be a deckhand in 35 degree weather headed north across the channel into a 25 mph wind.
Kudos to the ferry team and keep up the good work.
Lastly, the ferry tower phone number is 409-795-2230. It is answered 24 hours a day, every day of the year. The ferry tower is that tall building on the Galveston side that looks like an airport control tower. It is the nerve center of ferry operations and they will tell you what's going on.