We owe each of our readers a big thank you for your gracious understanding about last week’s weather and an untimely mechanical issue a few days later that may have contributed to a delay of your home delivery.
Living on the Gulf Coast, we all know firsthand that Mother Nature is not one to be underestimated. With respect for potential dangers of ice covering roads, we chose to err on the side of safety and held our delivery of printed newspapers until after the sun came up and everyone could better see what the roads looked like.
Considering almost every business, school and organization either remained closed or was delayed in opening, we feel we made the right call. And the vast majority of those who called our office about late papers thought we did too. For that, we thank you for your gracious understanding.
Granted, all home subscribers also receive access to our full quiver of digital tools, we understand nothing beats sitting down with a newspaper in your hands and exploring your way through the pages.
But as soon as we had the ice behind us, we found ourselves bitten by a mechanical issue forcing us to be running equipment to our backup facilities. While I’ll spare you the details, I will tell you there were lots of people up all hours of the night working to get the process moving forward.
The team finally got issues resolved (and were driving back and forth across the Galveston Causeway with items) and papers cleared our docks by 7 a.m.
I share this because I want you to know how much we appreciate your interest in finding out about your home delivery of The Daily News. We deeply value the opportunity to serve you and the community. To those who were so understanding last week, thank you. Know that all of us here at The Daily News are proud to serve you. Thank you for your continued support.