GALVESTON — The end is in sight for passengers and crew aboard the disabled Carnival Triumph, as tug boats have arrived to pull the drifting vessel north to a port at Mobile, Ala., instead of to Mexico as originally planned.
More than 4,000 people have been coping with the ugly reality of limited electricity and inadequate utilities since an engine fire left the ship dead in the water last Sunday. Food services are limited, most toilets and showers are out of service, and there is no air conditioning aboard the 102,000 ton ship.
The situation has gotten so bad that Carnival Cruise Lines President Gerry Cahill issued a statement Monday night emphasizing that everyone aboard is safe and the staff is trying to make the passengers as comfortable as possible.
All guests on the ship, which was supposed to have returned to the Port of Galveston Monday, will receive a full refund. The Triumph’s next two departures have been canceled.
“We’re terribly sorry for the inconvenience, discomfort, and frustration our guests are feeling,” Cahill said in the news release. “We know they expected a fantastic vacation, and clearly that is not what they received. Our shipboard and shoreside teams are working around the clock to care for our guests and get them home safely.”
The ship is expected to reach Alabama sometime on Thursday, where Carnival will provide transportation to ensure passengers get home.