Residents at two apartment complexes managed by the Galveston Housing Authority are without cable service. An editorial published Monday suggested that Comcast, rather that the housing authority, should own this problem.
Some readers said they’d been told by cable company officials that the housing authority didn’t even notify the private company until May that it was discontinuing billing.
The problem with that claim is that correspondence between the two parties is subject to the Texas Public Information Act. The file in this case includes a letter from the housing authority to the cable company, dated March 27, saying that it should make arrangements in April to bill customers individually.
Other readers say they were told by the cable company that individual billing was never part of the discussion. But, again, the public record just doesn’t support that claim.
Notice that the company, in replying to a request for proposal in December, included the option of billing the residents directly. Look at Appendix A under “Cost of Monthly Service.”
The two housing complexes are filled largely with senior citizens who rely heavily on television for entertainment. Seems like officials with the city council — not just with the housing authority — ought to be getting interested in this one.